Delivery & Pick Ups

DELIVERY & PICK-UPS

At Okea, we take pride in offering a comprehensive and customer-centric approach to our delivery and pick-up services. We understand that every customer and seller has unique needs and preferences, and our goal is to provide clear and transparent options for both parties.

For Customers:

1. Delivery Services:
- We offer reliable and efficient delivery services to various locations. Customers can enjoy the convenience of receiving their ordered items directly at their doorstep.
- Our dedicated delivery partners work diligently to ensure timely and safe deliveries, providing you with peace of mind throughout the process.
- Delivery charges are determined based on your location, and we strive to provide transparent pricing so you can make informed decisions.

2. Pick-up Points:
- For those who prefer to pick up their ordered items, we have established selected Okea pick-up points in different areas.
- Our pick-up points are strategically located for easy accessibility, ensuring a hassle-free collection process.
- You can choose to pay for your items upon pick-up, offering you more flexibility and control over your shopping experience.

For Sellers:

1. Delivery Coverage:
- As a seller, you can trust Okea to reach a wide range of customers through our comprehensive delivery coverage.
- We continuously update our delivery areas to ensure efficient service and maximize your reach in the market.

2. Pick-up Option:
- Okea provides an alternative pick-up option for customers in areas where direct delivery may not be feasible.
- This option allows you to cater to customers who prefer to collect their orders in person, enhancing customer satisfaction.

3. Transparent Pricing:
- We understand that efficient logistics play a crucial role in your business success. That's why we offer clear and transparent pricing for delivery services based on the customer's location.
- With transparent pricing, you can plan and manage your costs effectively, helping you optimize your selling strategy.

At Okea, we are committed to empowering both customers and sellers with flexible and convenient options. Whether you choose home delivery or pick-up, our dedicated team is here to ensure a seamless and delightful shopping experience.

As a customer, you have the freedom to select the most suitable option that fits your schedule and preferences. As a seller, you can trust us to expand your market reach and streamline your logistics with our reliable services.

Explore the various delivery and pick-up options available on our app and website, and experience the convenience that Okea has to offer. Thank you for choosing Okea as your trusted partner in simplified shopping!

For any further inquiries or assistance, please feel free to reach out to our friendly customer support team. We are here to serve you and make your Okea experience extraordinary.

contact us: support@okea.shop

call/text:+264 85 778 3605